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Gensym® G2 Services

If you or your company have used, are currently using, or are planning to use software such as G2, NOL, GDA, Optegrity or ReThink from Gensym Corporation (www.gensym.com) and you need assistance in software design, development, deployment, support, maintenance, or documentation, please contact ILS who is a fully authorized OEM and VAR Gensym Solution Partner. ILS has extensive experience in creating successful Gensym software applications by providing complete project lifecycle development including engineering, documentation, testing, and support. Application fields range from the process and manufacturing industries to resource planning and scheduling.

  • Engineering Services:  ILS has chemical engineering experience in the fields of process control and advanced automation.  This includes discrete, continuous, and batch process manufacturing, as well as laboratory equipment automation. 
  • KB Review Services:  If you need assistance with reviewing and understanding your application, ILS can help you review, debug, optimize, and document your existing KB.
  • Documentation:  Proper documentation is often overlooked in the development of custom software.  ILS can assist in the development of functional, design, and testing specifications.  This includes documentation that can meet the requirements of ISO, FDA, and other certification agencies.
  • Software Development:  ILS can help you with either new product development or further enhancement to your existing applications.  ILS has extensive experience with the following Gensym products:
    • G2, G2 Diagnostic Assistant (GDA), NeurOn-Line (NOL), NOL Studio, Rethink/e-SCOR
    • Productivity toolsets such as GMS, GXL, GFR, GDI, UIL/GUIDE, and G2 ProTools.
    • Standard real-time and custom software bridges such as G2-OPC, G2-PI, G2ActiveXLink, G2-Weblink, and others.
  • Support: ILS offers ongoing telephone and email support for your application. This includes specific application support and can include custom training and documentation.
  • Click here for a Gensym G2 Services Datasheet.
  • ILS has expertise implementing the new G2 8.x GUI controls. This includes dialogs, toolbars, menu-bars and charting.  ILS can give your application a modern look and feel through these new G2 features.   
  • Gensym G2 Interfaces and Bridges:  ILS offers standard DDE and Serial (RS232/RS422) bridges.  ILS also offers services to develop and deploy interfaces.   
  • Gensym CSS Customer and Software Support:  ILS can provide quotes for Gensym CSS customer and software support.  The latest Gensym software updates are provided.  We can tailor the support to meet your needs.  Let ILS update your application to the current version of G2.  Please contact us for a quote.     

Application Areas

  • Process Industries: ILS has Ph.D. chemical engineers on staff specializing in process monitoring, advanced control, and applied artificial intelligence. ILS customers’ applications have included batch and continuous manufacturing in pharmaceutical, metals, chemicals, oil, and gas.
  • Discrete Manufacturing: ILS customers’ applications have included discrete process monitoring, advanced control, and manufacturing scheduling in automotive and finished products.
  • Government/Military: ILS staff also has worked on advanced software projects requiring government security clearance. Please contact ILS for more details.

Engagements

ILS can assist engineers and scientists reduce the variably and increase the yield of fermentation processes through the analysis of historical batch data.  ILS can review existing data and processes and provide operational recommendations that may reduce variability and increase yield.  ILS works with engineers and scientists to analyze and review process data and current operational, control and monitoring strategies.   

  • Customer satisfaction is the number one priority of ILS.  We will coordinate with all members of your team including engineering, IT, R&D, operations, management, and third parties to ensure projects are successfully delivered in a timely and professional manner.
  • Engagements with ILS result in high-value and reliable on-line software applications that increase the profitability of your manufacturing process by reducing downtime, lowering waste, increasing manufacturing consistency, and increasing product quality.
  • ILS offers competitive rates and can provide quotations based either on fixed-price functionality or time and materials consulting. 

References

For customer references, please contact ILS. We will provide references that can outline the technical skills and professionalism of ILS.